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SHF: More than a hotel in Fiss

Courage. Character. Stamina. For over 30 years.

These are the values that have made the Schlosshotel Fiss what it is today: One of the leading 5-star spa & family hotels in the Alps. A former hunting lodge and the first hotel in Fiss, the Schlosshotel has always been a very special place; And together with its location, the very special becomes the truly unique. 
Today we live high above the rooftops of Fiss in an incomparable ski-in & ski-out location directly on the Serfaus-Fiss-Ladis slopes. With our top-quality hospitality and international standards of service, we endeavour to provide you with the absolute best, in every way, every day. 
Harmonious – in the highest of quality and with heartfelt appreciation. That’s how your own personal Schlosshotel experience should be. Because places where values are lived are places where something valuable can be experienced. For 30 years and counting.

 

We will be delighted if you write a chapter of the Schlosshotel history with us.

SHF Sustainability

Creating the enduring

Choosing quality that lasts is one of the core values of the Schlosshotel Fiss, and has been for over 30 years. We are meticulous in our selection of top-quality, long-lasting and sustainable resources, materials, designs and ingredients. Longevity and quality are more important to us than fleeting trends. Long-term partnerships based on mutual trust with our suppliers, service providers and employees help us to create quality that is made to last.

Heating system

The hotel has been heated with natural gas since 2019. Pellet heating is available in case of emergency.

Ventilation

Our fresh air supply is heated by means of heat-recovery from our laundry and the Aqua Monte and Splash Waterworlds.

Waste disposal

Meticulous waste separation and correct disposal are a matter of course here. Waste water from the kitchen is disposed of separately.

Lighting

Energy-efficient LED spotlights in the corridors and high-pressure and energy-efficient lighting in the outdoor areas are photosensor and motion controlled.

Swimming pool water

Heat recovery technology is also used for both our incoming and outgoing pool water.

Materials

Copper, glass or corn-starch straws, eco-friendly cotton pads, cotton buds and sauna slippers, recycled serviettes and coasters etc.

Cleaning products

Sustainability is guaranteed by our automatic dosing systems for the laundry and all floors of the hotel, and eco-friendly cleaning products from hollueco.

Personal care products

Ecologically produced, biodegradable personal care products from Valentina & Philippa Kaufmann are provided throughout the hotel.

Local cooperation

We value our relationship with local crop and cattle farmers, and transform their products with pride. 

E-charging station

You can conveniently charge your electric car right here at our hotel.

Regional flavours you can truly taste
Sustainability in every bite

In the SHF Cuisine, you will savour not only dairy produce from Gasslbauer in Ladis, but also Maass jams, cheeses made from pure hay milk, sheep’s milk specialities from Nuart vulgo Hafner, and many more exquisite regional delicacies — including Mair eggs from Faggen, just ten kilometres away.

On the Mair family farm, cows, horses and countless chickens roam freely in small groups each day, providing us with exceptional, freshly laid eggs of outstanding quality.

Craftmanship with heart and soul
Gasslbauer in Ladis

For sustainability to flourish, it needs people who truly live it.

 

“We only sell what we genuinely believe in,” says Hans Pittl of the Gasslbauer farm in Ladis. Behind every product stands the family’s knowledge, experience, and values - where animal welfare, respect for nature and joy in their craft are not marketing buzzwords, but a way of life.

 

At the Schlosshotel Fiss, we are proud to serve Gasslbauer’s milk, natural yoghurt and a variety of fruit yoghurts. These regional specialities embody a love of agriculture, a deep connection to the Alpine landscape, and a commitment to a future we are eager to cherish.

Regional & fresh
Our valued partners

Quality backed by the people who make it.

 

  • Honey: Bienenhof Zillertal
  • Eggs, potatoes & vegetables: Mair Farm in Faggen
  • Sheep´s yoghurt & cream cheese: Bio-Seegut Eisl am Wolfgangsee (Lake Wolfgang)
  • Beef: Fiss mountain farmers
  • Alpine cheese: Dorfsennerei Schlins
  • Fish: Fisch Peer from Tyrol
  • and many more!
Closer to nature
Body care by Valentina & Philippa

Surrounded by the natural abundance of the mountains, our awareness for sustainability grows ever stronger - and wherever we can align it seamlessly with the wishes and needs of our guests, we follow an increasingly greener path.

 

“Nature is our greatest teacher,” says Ursula Kaufmann, founder of the organic body-care label named after her two daughters. Her aim is to keep the cycle between Mother Nature and her products as gentle, harmonious and respectful as possible.

“Our body care is fully biodegradable, carbon-neutral, and crafted by people who are wholeheartedly committed to quality and to the values we stand for.”

    Uncompromising & sustainable
    "No Planet B"

    “No Planet B” is the guiding principle behind Valentina & Philippa.

    The cosmetics line available at Schlosshotel Fiss stands for 100% uncompromising sustainability and:

     

    • the purest, natural ingredients that are allowed to grow sustainably
    • cruelty-free production
    • a thoughtful and proven zero-waste concept, successfully implemented in collaboration with our partners
    • eco-friendly packaging made from recycled post-consumer plastics or recycled glass, wrapped in recyclable paper
    • premium, highly nourishing products free from parabens, silicones, mineral oils, PEGs and all substances that could harm skin or nature
    • careful, handcrafted production in the heart of Bregenzerwald
    • carbon-neutral manufacturing powered exclusively by solar energy

     

    As amenities in your room, Valentina & Philippa enhance your Schlosshotel experience with every self-care ritual.
    All products are also available to purchase from the SHF Shop for you to enjoy at home.

    Social sustainability
    Value creates value: The SHF Crew

    Together with our SHF Crew - a team of up to 170 dedicated employees - and thanks to the loyalty of our esteemed guests, the Schlosshotel Fiss has grown into a leading establishment in premium hospitality. Yet true growth can only flourish on fertile ground: on values that endure and that nurture all that is good and meaningful.

     

    Within the SHF Crew, trust plays a central role. Trust that every individual gives their best. Trust that each person carries out their responsibilities with care and passion. This manifests in a positive working atmosphere that is deeply appreciated by everyone on the team.

    Schlosshotel Fiss is a place where genuine personalities can thrive, where individual strengths are encouraged, and where one's contribution gains purpose and meaning.

    “Connection is what truly makes us strong. Meeting one another as equals. Respect. And the recognition of talents, abilities, and that personal inner richness from which every individual can draw.”

    Simone Domenig

    When style is infused with beauty, meaning and soul, the extraordinary takes shape – unmistakable and incomparable.
    Find out more
    Unforgettable moments.
    Book your special experience.

    We are looking forward to receiving your enquiry and we will be happy to be there for you.